MX Bites

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

May 23, 2025

Customer Experience: Why ROX Is Redefining the ROI Game

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May 15, 2025

The Power of a Customer-Centric Approach in Government

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May 2, 2025

Patient Experience: From Anxiety To Assurance

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Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

June 5, 2025

Real-Time Market Insights: Why Speed Beats Size in 2025

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May 9, 2025

5 Solid Marketing Strategies: From Insight to Impact

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April 18, 2025

Sentiment Mining: Cracking the Code of Consumer Emotions

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Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

May 29, 2025

Employee Experience: KPI-Driven Performance Management

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May 6, 2025

How Employee Experience and Customer Experience Work Together

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April 4, 2025

Culture of Belonging: Essential Strategies for DEI in the Workplace

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