MX Bites

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

October 24, 2024

The Impact of Speed and Convenience on CX in the Digital Age

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September 27, 2024

5 Invaluable Impacts of Social Listening on Customer Relationship Management

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August 30, 2024

How Customer Interviews Creatively Uncover Insights for Product Innovation

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Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

October 30, 2024

How Market Intelligence Reveals Changes in Customer Behavior

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October 18, 2024

Data storytelling as a Key to Enhancing Stakeholder Engagement

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October 3, 2024

5 Ways to Leverage Data Mining for Identifying New Market Opportunities

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Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

October 11, 2024

How Employee Experience Impacts Company Culture

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September 5, 2024

Top Employee Engagement Strategies for Championing Talent Retention

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August 12, 2024

Using Performance Data to Inform Employee Relations Strategies

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