MX Bites

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

July 19, 2024

Tailoring Market Research Approaches for Improved Product Development

READ MORE
July 8, 2024

Strategies for Enhancing Customer Satisfaction During Price Increases

READ MORE
June 13, 2024

Service Recovery Paradox: Earning Customer Loyalty After a Service Failure

READ MORE

Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

July 25, 2024

5 Solid Ways to Build a Data-driven Culture for Performance Improvement

READ MORE
July 1, 2024

The Most Effective Data Communication Methods For Your Business

READ MORE
June 26, 2024

The Impact of Real-time Data Collection on Modern Market Research Methods

READ MORE

Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

July 15, 2024

Understanding the Secret to Sustaining Employee Loyalty

READ MORE
June 6, 2024

The STAR Approach to Getting Constructive Employee Feedback

READ MORE
May 24, 2024

Building a Continuous Employee Listening Strategy

READ MORE