MX Bites

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

March 13, 2026

The Feedback Is Fine. Your Follow-Up Isn’t.

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February 13, 2026

Comments > Campaigns: What Social Sentiment Says About Brand Trust

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January 15, 2026

Text Walls Hold Truth. Sentiment Mining Breaks Them Open.

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Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

March 6, 2026

Market Research & Multilingual Insights for Success

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February 26, 2026

Plug In. Power Up. Perform: What AaaS Looks Like in Real Life

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February 5, 2026

Mastering Data Storytelling: 5 Secrets to Driving Guest Loyalty in Elite Sports

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Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

March 20, 2026

Employee Sentiment: The New Reality of Workplace Transparency

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February 19, 2026

Employee Experience Advantage: 7 Powerful Reasons Listening Wins

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January 22, 2026

Employee Engagement or Employee Satisfaction: What Matters More?

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