Blog

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

November 10, 2021

17 Stats to Prove the Importance of Customer Experience

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October 14, 2021

CX: Open-Ended vs Closed-Ended Feedback

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September 16, 2021

Ratings vs Sentiment: What really matters?

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Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

November 17, 2021

5 KPIs Your Business Should Be Tracking

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November 3, 2021

Data Story: How to Communicate Business Insights Effectively

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August 26, 2021

Return on Intelligence: Sentiment Analysis for CX and EX

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Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

November 25, 2021

Why should employee satisfaction be a priority for every business?

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October 28, 2021

5 Ways to Engage Your Employees

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September 30, 2021

Why Real-Time Employee Feedback is Important for any Business

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