MX Bites

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

September 26, 2023

Customer Experience: 30 Impactful Stats to Remember

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August 3, 2023

How to Quickly Recover From a Customer Experience Failure

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July 6, 2023

What Customers Want Beyond the Products and Services?

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Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

September 30, 2023

Unlocking Market Insights: Harnessing the Power of Data Mining

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September 16, 2023

Cracking the Code: Business Intelligence and Actionable Insights

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September 1, 2023

How Data Mining and AI Help Create Business Value

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Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

September 10, 2023

Top 10 Strategies For Improving Employee Engagement

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August 11, 2023

Leveraging Employee Behavior Data to Enhance Employee Retention

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July 13, 2023

The Role of Leadership in Influencing Employee Retention

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