MX Bites

Customer Experience

Get the latest opinions from our customer experience experts and explore the stories behind some of the businesses turning customers into fans.

February 13, 2026

Comments > Campaigns: What Social Sentiment Says About Brand Trust

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January 15, 2026

Text Walls Hold Truth. Sentiment Mining Breaks Them Open.

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December 22, 2025

The Power of Listening Everywhere for Customer Experience Excellence

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Digital Strategy

Our strategy practice experts discuss the application of digital technologies to business models to form new differentiating business capabilities.

March 6, 2026

Market Research & Multilingual Insights for Success

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February 26, 2026

Plug In. Power Up. Perform: What AaaS Looks Like in Real Life

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February 5, 2026

Mastering Data Storytelling: 5 Secrets to Driving Guest Loyalty in Elite Sports

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Employee Experience

Hear from the business leaders delivering breakthrough experiences for their people and get the latest insights and advice from our EX team.

February 19, 2026

Employee Experience Advantage: 7 Powerful Reasons Listening Wins

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January 22, 2026

Employee Engagement or Employee Satisfaction: What Matters More?

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December 31, 2025

Design Thinking for People Ops: Why Your Employees Deserve Better UX

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